Frequently Asked Questions (FAQ)

Explore our FAQ sections to find the answers you are looking for:

01. General Information

Understand the basics of RT Consulting and our expertise.

RT is one-stop trust, security and compliance services provider. These services are delivered by our customer-focused expert consultants using an AI-enabled compliance and security automation platform for speed, standardization and efficiency.

We provide services to enable you to become compliant with a range of market-leading frameworks including ISO27001, SOC2 and GDPR. These services include gap assessment, implementation activities to address gaps, support to pass external audits and end-to-end programme management of your compliance initiatives. We can continue to support you after initial audit certification to ensure you remain complaint and pass future recertification audits.

We also provide other compliance and security services including penetration testing, security and GDPR maturity assessments, SecOps as a managed service etc.

Finally we can also provide fractional resources as a service to enable your compliance and security organization and activities such DPO, CISO etc.


02. Services and Solutions

Learn about our consultancy offerings and how we can assist your business.

Compliance with Frameworks

We can assist you in your journey to become compliant with your chosen framework(s) – ISO27001, SOC2, or GDPR.

Yes, we provide expert support and tools to guide you through the compliance process, ensuring you meet the requirements of your chosen framework(s).

We know how daunting the process of conforming to a framework can be. Questions abound, e.g., “What work is necessary? Who will do this work? How long will it take? How much will it cost? If we need to get compliant with multiple frameworks, will we need to do repetitive tasks? What is the external audit process, and how can we get prepared?” plus many more.


We offer a free gap analysis using our AI-enabled compliance automation tool to help you clearly understand the scope of work, timelines, and responsibilities.

 

Yes, our free gap analysis gives you insight into potential costs. Additionally, our automation tool helps streamline tasks, avoiding unnecessary repetition across multiple frameworks.

We assist with audit preparation by providing automated monitoring of controls, helping gather evidence for audits, and guiding you through the entire external audit process.

Don’t worry – we are here to help.

We offer a free gap analysis using our AI-enabled compliance automation tool to help you understand the scope of work. You can use this analysis to decide on your next steps, independent of whether you take our services. To get a free gap analysis, click here.

Once you have reviewed your gaps, you may decide to use our services. Our compliance automation tool and expert consultants are available to assist you.

You can choose to get your compliance fully managed by us or decide to do it yourself and use point services from us such as:

• Support with using our automation tool to reduce your compliance costs and accelerate your compliance timeline.

• Implementing gap remediation tasks such as cloud configuration changes to become compliant.

• Implementing automated monitoring of controls to support evidence gathering for audits.

• Support with audit preparation.

Start your compliance journey today and elect to carry out a gap analysis now.


Cybersecurity Services

We can assist you with carefully curated services around fractional CISO, maturity assessment, penetration testing, and security operations.

 

Yes, we offer specialized cybersecurity services tailored to your needs, including fractional CISO services, assessments of your current security maturity, and penetration testing to identify vulnerabilities.

We design our services to align with your unique security requirements, ensuring that your organization’s security operations are strengthened and risks are minimized.

Contact us now to discuss your needs…


Data Protection Services

We can assist you with carefully curated services around fractional or foreign DPO, maturity assessment, Data Protection Impact Analysis, and GDPR audits.

Yes, our data protection services cover all of these areas, providing expert guidance to ensure your organization meets regulatory requirements and maintains strong data protection practices.

 

We tailor our data protection services to your specific circumstances, offering solutions that help assess and improve your data protection maturity while ensuring compliance with GDPR and other relevant regulations.

Contact us now to discuss your needs…


Consulting

Our flagship RT Consult helps you to tackle any challenges in digital trust posture adaptation and regulatory compliance attestation easily and with complete confidence.

Yes, our RT Consult service is designed to help organizations overcome these challenges with expert guidance, ensuring a smooth adaptation to new regulatory demands.

 

We help you create a robust compliance strategy and improve your security posture through tailored advice and proven methodologies, ensuring you can confidently demonstrate your security readiness to clients.

Do you need a compliance strategy? Are you trying to demonstrate your security posture to clients? Do you need to improve your security posture? We can help – chat with us today…


03. Pricing and Billing

Get clarity on our pricing structure and billing process.

Fee Structure

Our fee structure is simple and transparent and fully aligned to your success. It can be either outcome-based, resource-based, or a combination of the two, based on your choice.

 

Yes, our fee structure can be tailored to your preference. You can choose between outcome-based, resource-based, or a combination of the two to best fit your situation.

Outcome-based pricing, especially in fractional and annuity services such as CISO-as-a-service or penetration testing, ensures certainty.


Outcome-based pricing ensures you pay based on clearly defined outcomes, providing certainty in pricing for services such as CISO-as-a-service or penetration testing.

Similarly, clients prefer resource-based pricing around compliance resource augmentation and consulting, where the requirements are bespoke, and outcomes are still to be detailed.


Resource-based pricing is often preferred for compliance resource augmentation and consulting services where the work is bespoke and the outcomes are yet to be fully defined.

We have no hidden fees and are committed to complete transparency in invoicing.

 

No, we have no hidden fees. We are fully committed to complete transparency in invoicing.

Payment Terms

We invoice in your currency to protect you from any currency exposure. Our standard payment terms include milestone-based pricing with 25% advance payment for outcome-based pricing and payment in arrears not exceeding 30 days for resource-based pricing.

We invoice in your currency to protect you from any currency exposure. For outcome-based pricing, we require a 25% advance payment, with the remainder invoiced based on milestones. For resource-based pricing, payments are made in arrears, with payment not exceeding 30 days after services are provided.


 

Payments should be made by bank transfer.

Flexibility

While our standard terms are outlined above, we are happy to consider reasonable client requests for variation. Please direct your requests to your sales contact or account manager.

Yes, we are happy to consider reasonable requests for variation. Please feel free to discuss any specific needs with your sales contact or account manager.